Public sector organizations are facing increasing pressure from the central government to improve their performance and deliver services that offer better value for money. Monitoring and managing Key Performance Indicators (KPIs) is fundamental to achieving these crucial objectives.
For the performance manager, Cognite's Key Performance Management (KPM) system facilitates the effective collection and analysis of performance data: and consequently helps make a difference to local communities. This convenient solution ensures that councillors, executive members, directors and senior managers are actively involved in performance improvement.
KPM is an easy-to-use web-based application that facilitates the delivery of a wide range of performance-related data to local authority teams, enabling them to compare results year-on-year and benchmark performance against other local authorities.
KPM consolidates data from a variety of sources, so that indicators can be monitored and measured from a single location, allowing users to choose whether they want to view high-level summaries of the organisation's performance landscape or drill down to specific KPI measures.
KPM is built around an intuitive user interface that gives users the ability to run their own reports and queries, and create tailored dashboards of indicators that are of personal relevance. A visual traffic light system which can also be made visible to the public online will track the performance achieved against these indicators.
KPM can provide links to associated strategy documents, departmental business plans and white papers: providing the golden thread that traces high-level objectives through to individual actions and initiatives. It allows specific elements of strategy to be referenced against KPIs, so that all parties can see the implementation plan associated with each objective.